All sessions with Philena are completely confidential.

Philena is committed to protecting your privacy. Below is an explanation of the type of information Philena collects from you and how it is used.

Personal Data
Personal data, or personal information, means any information about an individual from which that person can be identified.

Collection of your personal data
Philena only collects contact details; such as telephone number and email address.

This website is not intended for children and Philena does not knowingly collect data relating to children.

How your data is collected
When you contact Philena by email or by text message, she will keep your email address and / or phone number. When you make an appointment with Philena she will ask for your phone number.

If you are already a client of Philena, she may have asked you for your postal address, when you visited her or had a reading on the phone. Nowadays because of the changes in the Data Protection laws, Philena no longer asks her clients for their addresses, unless it is necessary for the work she is doing, such as removing ghosts from their property.

Use of this data
Philena only uses your contact information to communicate with you directly, either in reply to your communication to her or to give you information you have asked for.

To contact you, if she needs to change or cancel the time of your appointment.

Philena does not send newsletters or marketing emails.

Who your data is shared with
Philena does not share your data unless you have specifically asked her to so do. Or if you are having a healing job done on your property, then the address of that property is shared with the colleague(s) that Philena is working with on your property. In the case of coming out to your property in person, Philena may also share your phone number with her colleagues(s) who are also coming out to your property. Philena’s colleagues are aware of the Data Protection Laws, and abide by them.

Philena will not sell your contact details to any person or any organisation.

Why Philena keeps your data
For her records.

So that she can recognise you, if you contact her again on a later occasion.

Security of your data / personal information
Philena has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Links to other websites
This website includes links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Philena does not control these third-party websites and is not responsible for their privacy statements.

When you leave this website, Philena encourages you to read the privacy notice of every website you visit.

Changes to Philena’s Privacy Policy
Philena reserves the right to change this privacy policy in any way and at any time without prior notice; any such changes will always be compliant with the applicable law.

If you have any questions about your privacy or this Privacy Policy, please contact Philena.

Know Your Rights
You have many rights regarding your personal data, including the right to update the information held about you and the right to request your personal data is erased where it is no longer necessary to retain it. If you have any queries regarding your personal data that Philena holds, please contact her directly.